Returns and Exchanges

At Solution we want you to be completely satisfied with your purchase. If you are not satisfied with your order you have two options for return or exchange. You can simply bring your order in its original packaging accompanied by the original.

  • Dedicated secure facilities
  • Customs clearances
  • Online inventory reports
  • Full order management & back office integration


At Respite, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return it for a refund or exchange subject to the following terms:

Returns:  No Return Policy

  • 5 Days Return Policy from Delivery Date.
  • If return, cancellation fee will be applicable on order value.
  • The product must not be a perishable item, a customized product, or a product specified as non-returnable or final sale.

Refunds: Upon receipt of the returned product, we will initiate the refund process. The refund will be processed through the same mode of payment used for the original transaction. The refund amount will be equal to the purchase price of the product, minus any applicable shipping or handling charges.

Exchanges: If you wish to exchange the product for a different size or color, please contact us at . We will provide you with the necessary information to initiate the exchange process.

Return Shipping: You will be responsible for the shipping and handling charges for returning the product. We recommend that you use a reliable courier or postal service with tracking and insurance options.

Damaged or Defective Products: If you receive a damaged or defective product, please contact us  We will arrange for a replacement or refund, depending on your preference.

Cancellations: You may cancel your order before it is shipped. Once the order is shipped, it cannot be cancelled. If you wish to cancel an order, please contact us at as soon as possible.