Questions & Answers
Write us an e-mail via the form, or just send us an e-mail directly at.
Support@respite.co.in
01
Delivery
The delivery time for home delivery can vary depending on the location and availability of the products. Generally, We deliver products within 5-7 business days
Yes, we offer free home delivery on orders over a certain amount. Please check our shipping and delivery policies for more information.
If you receive a damaged or defective product during home delivery, please contact our customer service team as soon as possible so we can arrange for a replacement or refund
02
Payment
We accept various payment methods such as credit/debit cards, net banking, UPI, and digital wallets. Please check our website for more information on the payment methods we accept.
Yes, you can get a refund if you’re not satisfied with your purchase, subject to our refund policy. Please check our website for more information on our refund policy.
We accept various payment methods such as credit/debit cards, net banking, UPI, and digital wallets
03
Your Oder
You can place an order on our website by selecting the products you want to purchase, adding them to your cart, and proceeding to checkout.
Yes, you can cancel or modify your order after it has been placed, but you should do so as soon as possible to avoid any delays. Please check our cancellation and modification policies for more information.
If you receive a defective or damaged product, please contact our customer service team as soon as possible so we can arrange for a replacement or refund.
04
Refunds & Returns
The time it takes to process a refund depends on the payment method and the policies of our website. Generally, it takes 5-7 business days for the refund to be processed and reflected in your account.
The refund will be credited to the original payment method used for the purchase, unless otherwise specified in our refund policy.
Yes, we may offer partial refunds in certain circumstances, such as for items that have been partially used or damaged